Grupo VIM
LEGAL CENTER

Grupo VIM — Legal & Compliance

This Legal Centre contains all legal documentation governing the relationship between Grupo VIM, Lda. and its clients, partners and users.

Last updated: 30 de Maio de 2026
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[email protected]

⚠️ By using any service, platform or system of Grupo VIM, or by making any payment, you declare that you have read and accepted all legal documents in force. The absence of reading does not invalidate acceptance.

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General Terms and Conditions

Govern the entire contractual relationship between Grupo VIM and its clients, users and partners.

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🔒

Privacy Policy

Governs the collection, processing, storage and deletion of personal data.

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💻

Software Licensing Agreement

Defines licensing terms, intellectual property and usage limits of all Grupo VIM software and platforms.

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💳

Payment Policy

Defines payment methods, deadlines, late charges and billing procedures.

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🚫

Cancellation Policy

Defines procedures, timelines and consequences of service cancellation.

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↩️

Refund Policy

Defines conditions and procedures for refund of paid amounts.

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⛔

Account Suspension and Closure Policy

Defines criteria and procedures for account suspension, limitation and closure.

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🍪

Cookie Policy

Defines the use of cookies and similar technologies on Grupo VIM websites and platforms.

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🛡️

Corporate Compliance Policy

Defines integrity principles, anti-corruption and corporate best practices of Grupo VIM.

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🗂️

Data Protection Policy

Defines rights of use of corporate identity of clients and partners.

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™️

Intellectual Property Policy

Protects trademarks, software, content, databases and visual identity of Grupo VIM.

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🔍

Anti-Fraud Policy

Defines fraud prevention, detection and response measures.

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✅

Acceptable Use Policy

Defines permitted and prohibited uses of Grupo VIM systems, platforms and services.

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🛠️

Technical Support Policy

Defines service levels, hours, priorities and scope of technical support.

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📊

Commercial Policy

Defines general contracting conditions, pricing, renewals and commercial partnerships.

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Legal & Compliance Contact

For questions about legal documents, data protection, compliance or to exercise your rights:

[email protected]