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Grupo VIM · Legal & Compliance

Refund Policy

Last updated: 30 de Maio de 2026
·Jurisdiction: Pemba, Mozambique

1. GENERAL RULE

Payments are generally non-refundable due to immediate resource allocation upon contracting.

2. POSSIBLE REFUND SITUATIONS

Proven technical failure, service outage over 72 hours, billing error, or cancellation within 48 hours of first contract.

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